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Re: Line 6 Filter modeler
--- Richard Zvonar <firstname.lastname@example.org> wrote:
> At 4:39 AM -0700 4/30/01, Rick Walker (loop.pool) wrote:
> >perhaps we should forward all of these e-mails to [Line6]. They
> >are a cool company and I, frankly, was really looking forward to
> >this pedal.
> Hard to say how Line6 responds to customer feedback. I had some
> correspondence with Steve DeFuria a while back, specifically about
> their stomp boxes. I commented on the limited number of presets
> supported and I made some suggestions about the design of a pro
> version of same (along the lines of the POD Pro). His response was
> terse and noncommittal: "I can't comment on what we may (or may not)
> have under development, of course, but it's always good to get
> feedback about our products. We value your comments and suggestions."
Well, you can't really expect anymore than that. A new
product means a major investment in money and human resources
and requires buy-in all the way across the company. A
customer support person just doesn't have the authority
to do any more than dutifully log customer suggestions.
Hopefully there's a critical mass of like-minded suggestions....
Anti-spam measures in place -- remove "SPAMBEGONE" from
my e-mail address if you want to use it....
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