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Re: Lesson Learned: Ordering Anything involving UPS



Just goes to show you - I learned that one needs to
give UPS explicit delivery instructions.  For example:
"LEAVE THE PACKAGE ON MY FRONT DOOR" or "DO NOT I
REPEAT DO NOT LEAVE PACKAGE AT DOOR".  They may still
ignore them or otherwise screw up, but at least you
did all that you could.  I now realize you have to
treat UPS people like the "mentally challenged" -
can't assume anything about their common sense.  I
remember having to write explicit documentation like:

1. Make sure your computer is on.  If it is not on,
turn it on.  If it doesn't turn on, make sure it is
plugged in.
2. Insert disc into drive
3. Look for the icon that says "Install"
etc.

Paolo

--- Paul <paulrichard10@knology.net> wrote:

> Heck, at my home in Pittsburgh, I'd be pissed if UPS
> DIDN'T leave the
> package on my front door. 'Course, my neighborhood
> is off the beaten path
> and stuff is pretty safe being dropped off.
> 
> By the same token, in Georgia where I'm working, I
> was expecting an amp for
> delivery. UPS came and didn't even knock but left a
> message on my door. That
> meatball ended up dropping off my amp at my
> apartment's office where I had
> to schlep the over 100 lb box to my truck.
> 
> UPS has left envelopes on my front door in Georgia
> that contained checks in
> substantial amounts. Go figure.
> 
> Pablo
> 
> ----- Original Message -----
> From: "Hoby Ebert" <lists@moondogeast.org>
> To: "LoopersDelightlist"
> <Loopers-Delight@loopers-delight.com>
> Sent: Thursday, July 29, 2004 4:24 PM
> Subject: RE: Lesson Learned: Ordering Anything
> involving UPS
> 
> 
> > I order the large majority of my stuff from
> Sweetwater, and any time there
> > was some doubt as to my being home to take
> delivery (Sweetwater always
> > requires a signature at the receiving end), my
> "Sales Engineer" would put
> > the local FedEx depot as the delivery address and
> they would hold it at
> the
> > depot and I could pick up my package there. Always
> worked flawlessly.
> >
> > Stuff like that is why I have always found
> Sweetwater's sometimes slightly
> > higher prices very worth it.
> >
> > -----Original Message-----
> > From: Tom Attix [mailto:tattix@adobe.com]
> > Sent: Thursday, July 29, 2004 12:49 PM
> > To: Loopers-Delight@loopers-delight.com
> > Subject: Re: Lesson Learned: Ordering Anything
> involving UPS
> >
> >
> > I would, if possible, avoid FedEx Ground (as
> opposed to regular FedEx).
> >  From what I was told by phone support, they will
> attempt delivery 3
> > times and then they return it to sender, they also
> will not hold for
> > pick up.
> >
> > On Jul 29, 2004, at 8:46 AM, Mark Hamburg wrote:
> >
> > Hmm. I guess one needs to figure out how to have
> stuff labeled as being
> > alcohol and hence requiring an adult signature.
> UPS never automatically
> > leaves the wine club shipments at the door.
> >
> > I had FedEx Ground deliver something to someone
> only to have the
> > tracking information report that it was signed for
> by S. IDEDOOR. Since
> > the recipient had had to leave town unexpectedly,
> it sat for quite a
> > while.
> >
> > I've also heard reports that FedEx has a policy of
> not paying insurance
> > claims -- or at least of making it very difficult
> to collect. I work
> > with someone who sold via eBay some camera
> equipment to someone in
> > Spain, shipped it FedEx, and had the buyer report
> that the box arrived
> > empty. FedEx eventually coughed up the insurance
> money, but it took
> > some arm twisting.
> >
> > That being said, I still tend to go with FedEx
> Ground since I haven't
> > found anything I prefer.
> >
> > Mark
> >
> >
> 
> 
> 



                
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