I'm a former FCB1010 user for many years and had no problem sending notes. It takes a minute to learn how to program, or there is an easy iFCB editor from http://wabbitwanch.com
to accomplish it, but it should 'just work' when notes are being sent.
At the same time, I concur with Jeff. I'm now a happy KMI softstep user, but all their products are phenomenal. I haven't tried the 12 step yet, but I'm sure it's grand.