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Michael said: " It's been opened, but just do what I was planning, get 'em to send it direct to Lex for a checkover (OK Greg? :) )." Well, Michael, I'm sorry that you are not getting the Vortex. As there is a one year domestic warranty the checkover which you refer to should only be necessary if the unit is being purchased to be shipped outside of North America. Best regards, Greg Hogan Lexicon Customer Service Phone 617-280-0372 FAX 617-280-0499 email:ghogan@lexicon.com