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Hi The fact is 8th St. behaves like most other businesses with a little more leeway. If you are a regular customer, they will take very good care of you. Big job or little it makes no difference.as long as you are buying something from time to time. They act distracted and aloof because they are busy and they are very grateful when you are patient. Pick somebody you like there and deal with them. I have found that they are loyal and helpful and will help you with anything you bring them even with things that they don't deal in. Even if you are not a regular their prices are usually $20 or more lower than most advertised street prices. Not affiliated in any way the 8th St Music. Fiveman