FW: Question: EDP powering up problem

["Andy Ewen" <Andy.Ewen@gibson.com>]

Dear Per,
No, this is not what you expect from any new piece of gear and we are
sorry you are having problems.
This sounds like an old fault caused by the tolerance of the two 16MHz
crystals that are used to run the internal clocks.  This problem was
identified many years ago and we have bought in military spec crystals
for the last two years production. The units are tested for this
potential fault here but it would seem that your crystals have changed
slightly and are now just on the tolerance limit.
The crystals are easy to replace and I can send you a pair if you like;
or we can sort out some other way to fix your unit. It has a 2-year
warranty, so please let me know how you want to proceed,
Best Regards,
Andy Ewen,
Design Dept,
Trace Elliot.

-----Original Message-----
From: Per Boysen [mailto:per@boysen.se]
Sent: 02 November 2001 15:22
To: Loopers
Subject: Question: EDP powering up problem


Hi,

Here I have a new EDP that sometimes doesn't power up when pushing the
button. But if I unplug the power chord and then put it back the display
lightens up and the machine comes to life. I'm running it in the 230
volt
mode (European current).

Sorry about this kind of off topic technical question. It's not what
you'd
expect from a new piece of gear and I'm wondering if any of you know
what
could possibly cause this malfunction?

BTW I think it's a fantastic instrument! This little problem is ok
during
rehearsals but I just cannot take it to a gig sound check that way ;-)

Regards

Per Boysen