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Jeff wrote:"The issue is that they announced new products, took money from customers (or, more to the point, many retailers did), and have kept people completely in the dark. I'd say that's reason enough to be a little irked." fare enough, but I'd point the finger at the mail order music supply shops of the world like the vaunted Alto Music, who took your money or someone else's, not Electrix, they aren't seeing a penny of that money I'd wager. And shame on those same retailers who took your money knowing electrix's history of late delivery. jeff wrote:"But periodic (quarterly??) updates would be nice. At the very least it would show some genuine concern for potential customers--not to mention good faith on their part. I don't think that's asking too much. " Don't get your hopes up, and realize that companies like this are not about announcing their cash flow issues, software issues, EU code issues or otherwise. You think people are starting to look elsewhere now, imagine if Electrix blabbed about all of these issues on a quarterly basis, That wouldn't do too well for their rep either. It has been my experience from working in and around both the manufacturing and retail end of the music biz for the past 25+ years, That niche companies, no matter how great there products are , come and go, people who design great music gear are not necessarily great business men or marketing ninjas. Conversely, sometimes great business people have no clue as to how to relate to real musicians, or gear geeks like us. Whoever assumed the responsibility for resurrecting Electrix, may have bitten off more than they can chew, Who is to say? I just think everyone who is threatening to get a refund for money they have laid down for RPTR MK2 should get their money refunded, and be done with it, and maybe that might send them a message they respond to. otherwise, I just think its not worth getting agitated over. Bill