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On Oct 16, 2006, at 7:15 PM, MD wrote: > I tried that and my 5.2 serial would not work. Your serial number is stored on the site and should have triggered the emailing of a new number and then an unlock online prompt. Maybe try the *check for updates* from within the application to do the download? Also, I seem to remember a page on the site for reverifying serial numbers I think it is https://www.ableton.com/register where once you log in you can see the details of the account. Seems there is a step missing in the sequence somewhere for you. regards BobC