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Rainer, thanks for the advice. it seems the problem occurs somewhere between the input into the firebox and ableton live reading the input. as that is the only program I have that lets me choose the input channels, im not sure how to determine if the issue is hardware or software. also, I reinstalled the firmware on the firebox and restarted my imac and no change. actually, I just tested the firebox connected to my macbook pro with a fresh install of ableton and a mic plugged in to input line 3 (where the pad previously was) and it's still at about 10% input volume. Unless there's a control for the input volume on the firebox (which I don't see for the line ins) should I assume the box's inputs are broken all of a sudden? is there any way for me to test to see if the box's hardware is broken for sure, other than the deductive logic I just used to conclude that? Thanks, Nick On Fri, Dec 12, 2008 at 9:30 AM, Rainer Straschill <moinsound@googlemail.com> wrote: > Nick, > > have you tried the typical "distributed system diagnostic route"? > > Connect something else (another line level sound source) to the inputs > of the Firebox you're using, instead of the KP3, and see how it works. > > Connect your KP3's outputs to something else (like your mains), and > see how it works. > Exchange the KP3->Firebox cable with a "known good" one (like the one > you're using to go from the Firebox to the KP3), and see how it works. > Connect the KP3 to inputs 1+2 of the Firebox (do they work with > another source?) and see how it works. > > If all of these work ok, report back ;) > >