Support |
I was the one who brought the TGP thread to Rick's attention. I wasn't singling out anyone. There is a 15 page (on my iPhone) thread over there that is ten page eager anticipation and five pages disappointment. I had wanted to get an LP2, but was holding off because I hadn't heard anything positive. So I was surprised when I learned that Rick had TWO LP2s on his board. From what I had been hearing on TGP, I had no idea that there we're even that many working units. The reason I brought the thread to Rick's attention was because I thought that if the LP2 was actually working, it would be helpful if there was some input from satisfied users as well--because it looks like a great feature set for the price. P Sent from my phone On Apr 6, 2012, at 3:03 PM, Rick Walker <looppool@cruzio.com> wrote: > Thanks, Zak, > > that was a very honest and compassionate reply. > > I apologize for missing your initial posts. > > I was just contacted by someone who said that the LP2 was getting a > beating > on the GearPage and that it might behoove me to respond to it. > > It's all been imperfect and I hope my post there conveys that I don't > hold it against anyone > who was frustrated or who gave up on the unit. > > I also really wanted to say that I still believe it's a very cool thing > and the warts seem to be behind us > now. > > thanks for writing and sharing your thoughts. > > with a lot of respect, Rick > > > > On 4/5/12 11:48 AM, Zak Kramer wrote: >> As the person who's supposedly giving the LP2 a "beating" over on TGP, >> I'd like to state a few things. >> >> 1. I knew about Bob's personal problems, and posted about them there >> back in July, in the context of asking folks to be patient. In fact, if >> you go over the (admittedly lengthy) thread carefully, you will see >> that I took it upon myself to keep folks there informed, in the hopes >> that he would not lose the use of (any more) deposits. While I >> completely understand his position, I think it's also understandably >> difficult for some folks to justify allowing Bob the use of their money >> for a year or more without really knowing what's going on. Still, I did >> so, for fourteen months and 2 units. I only wish it could have worked >> out better -- and I mean that sincerely. >> >> 2. I attempted to convey my experiences as carefully as possible, by >> putting a lot of thought into and then clearly outlining my signal path >> and methodology, and eschewing emotional judgements to the greatest >> extent possible. Furthermore, I followed the suggestions of several >> folks, including Bob, to solve my problems, eg. trying a variety of >> power sources and using all 3 input gain levels. None of these resulted >> in a usable product *for me* (which I was also careful to state) and so >> I asked for, and received, a refund. >> >> 3. The goodwill Bob has around here was one of the primary reasons that >> I was so patient, and why I urged others to do the same. While I >> certainly became quite frustrated, and was ultimately disappointed, I >> do not, nor have I ever, borne Bob any personal animus, and as such, I >> have never expressed same. I cannot express enough that I have a great >> deal of respect for Bob and what he is trying to do, in a difficult >> personal situation, in a difficult market, and in a challenging economy. >> >> All of that, however, while true, is beside the point: I was sold a >> unit with the promise of absolutely superb sound quality, and instead >> received a unit that in no way lived up to that promise -- even after I >> returned the first unit in the hopes that the first release bugs were >> worked out. In comparison, I pre-ordered a Boomerang III, and waited >> quite a while (I don't remember exactly how long; at least 6mo.) My >> first unit didn't work, and I was on the phone with Mike within hours, >> and then his hardware guy (Lee?) later that night. I was cross-shipped >> a fully tested and properly functioning unit, which I still have to >> this day. >> >> I sincerely hope that Bob can deliver the looper he wants to create, >> and plenty of folks want to use, and that all of this can be chalked up >> to "growing pains." >> >> Zak Kramer >