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> I have to admit, even though I'm a PC user, Dell isn't the one I'd > personally pick. Reliability and other quality-related aspects vary even within a single manufacturer. In the survey on this page (for desktops, not laptops): http://www.pcworld.com/article/244481/desktop_pc_reliability_and_satisfaction_dell_and_hp_home_pcs_get_poor_grades.html note the huge difference between Dell's business line and their home line. Dell's product line is wide and deep and provides lots of options, which can be enticing when you know exactly what you want. Every new model is an opportunity for them to either succeed or fail, and it's hard to tell which it is until feedback on forums starts rolling in on a particular model. I never order a laptop model without consulting feedback on forums for that particular model. ...Tim...