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OT sustainer problem



I know some of you have Fernandes sustainers fitted to your guitars, so was wondering if you could help me out , off list if ness.
 
I recently bought a fernandes sustainer kit to install it on my baritone guitar.
 
I had it installed by a guitar technician here, but im sure something is wrong. It squeals the whole time, even though i have adjusted the trimpots as directed (and tried extreme settings on these to TRY to eliminate the sound).
 
I realise that having it on a baritone is somewhat different to normal, and that this may affect its operation, but as the high strings on a baritone are roughly equivlent to the middle strings on a regular guitar i thought at least THEY would work. Indeed I CAN get some operation on the high strings, but only by using lots of distortion, and THEN i am getting an effect like the "harmonic" setting sould be.
 
When I try the "harmonic " setting I get just intense high pitched squealing, not exactly feedback but more like a radio tuning in... this sound is continuous and cannot be eliminated by using the strength control OR the trimpots.
 
I do know what it SHOULD be like, as I have tried a fernandes guitar in the past, then it was more of the "ebow sound" this is ONLY uncontrolled piercing NOISE!!! (the merzbow side of me LIKES it, but the fripp side of me doesnt!!!)
 
I have searched on the web for people with similar problems, but can only find glowing reviews, so im sure something is up!!
 
Is it simply wired incorrectly (in which case I will return it to the technician to fix) , or something else.. can you give me something to try??? HELP!!!!
 
 
 
mark francombe
www.markfrancombe.com


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