Great customer support from Line6

["X-ray" <ew37@bellsouth.net>]

Just wanted to quickly praise Line 6's customer support dept.  I ordered 
the
DL-4 expression pedal through mail order, and when it arrived I noticed 
that
part of the rubber pad (the piece with the logo) wasn't fully adhering to
the pedal.  It wasn't a big deal, it was just one of the corners really, 
but
I could imagine it coming off after several months of regular use.  I 
called
Line 6 to ask them about possibly swapping it out, and without an ounce of
prodding they agreed.  Within a couple of days I got a FedEx form in the
mail for overnight delivery of the pedal to Line 6.  A new pedal was
immediately delivered overnight back to me.  The entire process took only
two days (slightly less actually) and didn't cost me a cent.  Much thanks 
to
Line 6.  One wouldn't think that the rubber pad on an expression pedal 
would
be much of a priority but I was happy to be wrong.

MikeH