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well i know some pro musicians here in sf who insist on takin new stuff home from retailers before they purchase and as far as i know they *must* bring it back in said condition-if they dont i dont know what happens tho-i guess they cut off their heads or somethin...wot difference does it make in the long run as long as it worx and under warranty...food for thought stanner ---------- >From: Adam Levin <alevin@DarkAether.net> >To: Loopers-Delight@loopers-delight.com >Subject: Re: OT: Electrix at Musician's Friend >Date: Wed, Jun 13, 2001, 8:17 PM > >On Tue, 12 Jun 2001, Mark Sottilaro wrote: > >> I was over this a while back. Avoid Musician's Friend as much as >> possible. Their customer service SUCKS. I did much better telling my >> cat my problems with my order. At least she looked at me and seemed to >> care. > >Back in the summer of 1998 I ordered a TC Electronics G-Force from >MF. When it arrived, I noticed that the $1500 unit I bought as new had >been previously racked. I called, raised hell and was told that a new unit >would be overnighted to me since I had a gig the next night that I >insisted that I have a NEW unit in my hands to use. It arrived ground >shipped three days later. I was pissed and swore I'd never do business >with them again. > >Silly me. Like several other dealers Guitar Center has been blowing out >Alesis gear. I bought three ADAT LXs last week from my mail order vendor >of choice Zzounds on a price match/beat deal of $789 a pop. Guitar >Center's latest ad has the ADAT/EDIT computer PCI card interface listed at >$99. Zzounds was unable to touch it. Rather than drive 2 hours round trip >and waste $10 on gas and tolls to deal with the slimeballs at the local >Guitar Center I decided to ring MF to see if they'd match their parent >company's price (MF still has it listed at $299). The first guy I talked >to said no. I called back later that evening and got someone who said yes, >but said it would be non-returnable at that price - warning bells *should* >have gone off in my head, but I said yes. The package arrived yesterday >with previously opened box sans CD with drivers and applications. Luckily >the software is on Alesis' website or I would have been screwed by my own >stupidity for ordering from MF again after my G-Force experience. > >NEVER AGAIN. > >I've had the same experience in the GC stores where I went to purchase a >DBX Quantum Mastering Processor last year and they tried to sell me as new >- at the regular price - a previously used unit that had been >racked. I got into a shouting match with the guy in the pro audio >department about the definition of USED and how a previously racked unit >which in their parlance is a "rebox" is USED GOODS. On my way out the door >the manager on duty came around and dropped $300 off of the price (which >at the time was $1600 or so). > >The bottom line is that GC/MF are trying to pass off used/returned gear >as >new, so if you do choose to buy from them CAREFULLY inspect the gear and >NEVER agree to a "no return" clause. > >-Adam > >---- > T h e D a r k A e t h e r P r o j e c t > http://www.darkaether.net/ > http://mp3.com/darkaether/ >