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Looper's Delight
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A few years ago, I had that EXACT problem with a Turtle Beach Project Studio card (their top of the line card at the time - it was $450!). It's a really sad story. Ordered the card off the web, tech support strung me along for about 45 days, and I even swapped out another card like it, but to no avail. Finally, tech support (wanting to be rid of me no doubt), started asking me about my system. Turned out that their card doesn't run on Super Micro dual processor motherboards. There was nothing about this in the manual, or on the web site. And in all those 45 days, they never asked me those questions - it didn't come up until it was too late to return the card. They didn't want to take the card back either, and neither did the vendor. So, guess who got stuck? Ouch. My own perception - given the conversations I had with them and my earnest pleas with them to help me find a solution - was that the situation developed the way it did on purpose. They were never really very concerned about helping me get the card up and running. For those of you who may not know, Turtle Beach was originally started by, and run by, musicians who really cared about what they were doing. They made great products! My first Turtle Beach card was a MultiSound - I still love that card even today although there are no drivers available for it anymore. Unfortunately, they're a real 'business' now too and they're run by some guy whose focus is TOTALLY on the bottom line. All they care about now is moving cards, and customers be damned. Obviously, I no longer recommend Turtle Beach products to folks who may be in the market for a sound card. Of course, this is just my experience and YMMV (and likely will). They're still in business after all. I guess the moral of that story is 'buyer beware.' Protect yourself, to the extent that you can. I say: if it don't work, give it back to the clerk! Sorry I digressed into a rant. :-) I guess I am still angry over that whole situation. Nobody likes to be forcibly bent over and pummeled. Your email just reminded me of it. As for your situation, Mike, I would suggest immediately trying a second card - either from the store where you bought it or direct from Lexicon. If you purchased within the last 30 days, you should still have refund privileges. If the second card is the same as the first, you may be fairly certain that the problem is not with the card, but with some incompatibility between the card and your system. In which case you should, post haste, seek to obtain a refund and then buy another card. Good luck! Kevin > I recently bought and installed the above-mentioned sound > card, and am > having some problems with pops and clicks in the recorded tracks. The > troubleshooting section of the (altogether too thin) manual lists video > cards (specifically PCI ones) several times as the possible cause of >this. > I have a Voodoo 4 4500 PCI card installed, so this is entirely possible. > However, I disabled the hardware graphics acceleration, as > suggested by the > manual, but to no avail. Anyone know of a possible solution, aside from > removing the Voodoo card? I like to play Quake when I'm not > recording. ;)