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Hey Chris, I didn't sight you in my email to embarrass you. I wanted to clarify your post. The sticker was placed on the wrong side of the card and the manual shows it being inserted with that side facing up. So I know there are going to be other people calling us with there cards upside down-our fault. We don't explain in the manual about the lip because the card is keyed and is only supposed to go in one way. However, we do know that some Repeaters will accept the card upside down (I guess the key isn't very positive). I regret we gave you a crappy experience by putting the sticker on the wrong side but this kind of thing happens when production first begins ramping up. Respect, Damon Langlois Creative Director Electrix Tel (250) 544-4091 Fax (250) 544-4100 http://www.electrixpro.com