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I must say I fully agree with this opinion.
Even though the idea of showing that some
buyers are interested was good,
I must admit I have seen a few much more
customer oriented behaviours than that of MR Gibson currently,
When I was having the same problem looking for a Boomerang a
month ago,
I sent a mail to Mike Nelson, he replied 3
days later with all the good info about
2 dealers in Europe who had just received some, and bingo,
that was it !
As of today all I got from Gibson representatives (UK, Italy,
France)
even though some were willing to help, was "we are currently
re-organising bla bla bla"
first version of it was in June ! quite some time for
a re-org !
My former (US) company decided to re-org
in January, 3 weeks later we were history :-(
Francois
----- Message d'origine -----
Envoyé : mardi 28 octobre 2003
17:31
Objet : Re: EDP in europe - freeing 350
warehoused units
One point though. Why would I want to give my money to a
company for a product, as good as it may be, that is obviously not interested
in what it is I wish to buy? It's not like I'm buying a bag of confectionery
here, these devices cost good money. Where is the safety in the purchase IF
assistance is needed? Even if they do be so kind as to let me give them my
hard-earned cash (aren't I blessed) it's obvious they are going to disappear
as rapidly as their interest was raised if they do see a list of potential
customers, obligations to warrant/support included.
Call me being picky
here but it' not the kind of contract I generally like to get involved with
based on past experience regardless of the size of company being dealt with.
In fact, I'd rather put the money into the pockets of the people that actually
seem interested in the product if any can be found associated with
it.
Apologies for being such a cynic when parting with ~£700 but that's
about 7 months rent here and it's not going into the wallets of shareholders
of a company that obviously doesn't give a crap about the products survival.
Period!
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