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Re: EDP in europe - freeing 350 warehoused units

Francois --
 
I sympathize completely with the frustration you feel.  Sometimes the bigger the company the longer it can take to re-organize -- and the greater the potential for small product lines (like the EDP) to get lost in the shuffle. 
 
I'm just offering a possible way to move forward, for those that want to do so.  It's been dedicated user interest and cool software updates that has kept this product alive so long.   As they say, be careful you don't throw out the baby with the bathwater.
 
David
 
----- Original Message -----
From: FrancoisL
Sent: Tuesday, October 28, 2003 12:00 PM
Subject: Re: EDP in europe - freeing 350 warehoused units

 
I must say I fully agree with this opinion.
 
Even though the idea of showing that some buyers are interested was good,
I must admit I have seen a few much more customer oriented behaviours than that of MR Gibson currently,
 
When I was having the same problem looking for a Boomerang a month ago,
I sent a mail to Mike Nelson, he replied 3 days later with all the good info about
2 dealers in Europe who had just received some, and bingo, that was it !
 
As of today all I got from Gibson representatives (UK, Italy, France)
even though some were willing to help, was "we are currently re-organising bla bla bla"
first version of it was in June ! quite some time for a re-org !
My former (US) company decided to re-org in January, 3 weeks later we were history :-(
 
Francois
----- Message d'origine -----
Envoyé : mardi 28 octobre 2003 17:31
Objet : Re: EDP in europe - freeing 350 warehoused units

One point though. Why would I want to give my money to a company for a product, as good as it may be, that is obviously not interested in what it is I wish to buy? It's not like I'm buying a bag of confectionery here, these devices cost good money. Where is the safety in the purchase IF assistance is needed? Even if they do be so kind as to let me give them my hard-earned cash (aren't I blessed) it's obvious they are going to disappear as rapidly as their interest was raised if they do see a list of potential customers, obligations to warrant/support included.

Call me being picky here but it' not the kind of contract I generally like to get involved with based on past experience regardless of the size of company being dealt with. In fact, I'd rather put the money into the pockets of the people that actually seem interested in the product if any can be found associated with it.

Apologies for being such a cynic when parting with ~£700 but that's about 7 months rent here and it's not going into the wallets of shareholders of a company that obviously doesn't give a crap about the products survival. Period!