Re: EDP Repairs?

["Michael and Nikki" <cosmicchai@charter.net>]

So I checked the loopers' archive (should have done that first) and learned
that Shane Radtke is not only technical support, but also handles repairs.
Makes sense, though that it isn't always the case. For anyone interested,
the email address, shane.radtke@gibson.com, linked to on the Gibson EDP+
contact info page, is NO LONGER valid. My emails sent to that address were
returned as undeliverable. The new email address is
shane@britishaudioservice.com. Thanks to those who responded. I'm still
hoping that I'm just screwing something up, and don't actually have to get
my EDP+ repaired, but from everything I've heard, Shane is definitely The
Man if I do have a hardware problem. I've been calling daily for a week, 
but
I've got some new numbers to try and I'm feeling lucky. I'm not slamming 
the
guy. I can only imagine the volume of calls he must get while he's actually
trying to repair something. I would have the ringer off, and the rest of 
the
phone in pieces by a wall.
Michael



---- Original Message ----- 
From: "Travis Hartnett" <tiktok@sprintmail.com>
To: <Loopers-Delight@loopers-delight.com>
Sent: Saturday, May 08, 2004 8:02 PM
Subject: Re: EDP Repairs?


> Last I heard, British Audio Service was the service place.  I contacted
> Shane about getting one of my EDP's fixed and sent it to him last week.
>   My impression is that they're busy, so you may not get an immediate
> response.
>
> TravisH
>
> On May 8, 2004, at 3:36 PM,
> Loopers-Delight-d-request@loopers-delight.com wrote:
>
> > From: "Michael and Nikki" <cosmicchai@charter.net>
> > Date: May 8, 2004 3:28:10 PM PDT
> > To: "kim flint" <kflint@loopers-delight.com>,
> > <Loopers-Delight@loopers-delight.com>
> > Subject: EDP Repairs?
> >
> >
> > I've tried calling and emailing Shane at what is now British Audio
> > Service.
> > He is the person the Gibson people told me to contact about technical
> > support for EDP's. I haven't heard anything. Assuming I do have a
> > legitimate
> > hardware problem, how would I go about getting my EDP repaired? Who
> > would I
> > send it to?
> > Please help.
> > Michael
>
>