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I just revisited and followed these instructions. No luck. 5.2 is indeed registered, but I see no clickpoint for "valid email address." They do have my email address, as they send me stuff all the time. Could it be that I don't get this chance because I upgraded from a Live Lite version? If that's the case I wish they'd just have some simple text explaining that. Mark --- MD <skysaboveskys@cox.net> wrote: > I was able to successfully download Live 6 as an > upgrade to the > special they ran. I was not able to do it before > and I am not sure if > they were upgrading their site and there was a lag > time or whether I > just did not do it properly. I believe someone > previously gave the > proper directions. Go to the website and log in. > Make sure you log in > and Make sure your Live 5.2 is registered. I did > this process and > today I noticed a clickpoint that indicated the need > for a valid email > to send free products to. I made sure my email was > good and clicked > it. I was routed to the Live 6 download and a > serial number was > automatically sent to my email address. I loaded > Live 6 in my hard > drive and entered the auth code and immediately had > the option to > unlock online and voila' and I am in business. I > went back to the site > and logged in again and the free option tab had > disappeared. Good > Luck if you haven't been successful yet. > On Oct 17, 2006, at 2:11 PM, RP Collier wrote: > > > > > On Oct 17, 2006, at 10:08 AM, mark sottilaro > wrote: > > > >> Not sure why. Maybe I put > >> in a wrong number... I'll try it again tonight. > > > > Sorry to hear about such problems, I know it is > frustrating with new > > juicy software just out of reach. > > > > I checked thru my emails from Ableton and the only > thing I can find is > > that they changed their website and then sent me a > registered user > > login for the site when I got 5.2. > > It says that if you are a registered user you > don't have to mess with > > inputing serial numbers. > > > > Everything was automatic for me on the upgrade > with an email receipt > > from the webstore showing purchase of 6 for free > and new serial > > number. > > > > So unless the extra traffic and website change has > glitched things up, > > the only thing I can think of is to try the > upgrade process after you > > login as a registered user at the site. > > > > regards > > > > BobC > > > > > > > > http://www.cdbaby.com/rpcollier > > http://www.cdbaby.com/rpcollier2 > > http://tinyurl.com/cr25j > > http://www.youtube.com/watch?v=sn--iF6a4Xo > > > http://www.flickr.com/photos/41969054@N00/sets/72157594240725240/ > > > > __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com