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Hi Milo thanks for the hint (my experience with thomann is partially a little different - they are very helpful as long as the request relates on direct customer service regarding products I bought at them or products I seem to be willing to buy...) The european importer was "interstate audio" in the Netherlands. A kind person from interstate audio gave me the following information: In 2002 when IVL Technologies(*) shut down Electrix they made a joint venture with TC and founded TC-Helicon, who took over the responsability for the Electrix warranties in Europe. Interstate Audio does not have any support information. I did not follow this trace, as I received kind help from Condor Elecronics in Seattle. Florian (*)the company behind Electrix - original a developpers company which stands in fact behind several well known products of different brands. schrieb: > I bet that if you send an e-mail to the nice crew of Thomann.de they >will know: > studio AT thomann DOT de > > Disclaimer: I am just a client, I don't work for the company, but they > are always very helpful and they would probably know who the Electrix > distributor was... > > On 12/14/09, Florian Anwander <fanwander@mnet-online.de> wrote: >> Hi, >> >> does anyone know, who distributed electrix gear (vulgo the repeater) in >> Germany? >> I am looking for a service manual, so I hope, the former distributor >> still might have a copy. >> >> Florian > >