Re: OT support for DAWs

["Stephen Goodman" <spgoodman@earthlight.net>]

I’ll second that on Reaper.  I’ve had no problems with it in 32-bit or 64-bit Windows 7.  Also I can’t recommend FL Studio enough.

 

From: Tony K

Sent: Friday, April 01, 2011 6:18 PM

To: Loopers-Delight@loopers-delight.com

Subject: Re: OT support for DAWs

 

I would absolutely take a look at Reaper http://www.reaper.fm/

 

pricing is great, free demo (no limited functionality) forever.  Support is through their forum and is very good (and free!)

 

 

On Fri, Apr 1, 2011 at 1:06 PM, tim echols <eekamouse67@yahoo.com> wrote:

   i am having some problems getting my new computer set up with pro tools.  i haven't the money at present to purchase pro tools 9.0, but i went ahead when i had the money and got a computer that was compatible, in part because pro tools actually had support staff that helped me to optimize the laptop i had been using for their product, by doing online diagnostics while talking to me by phone.  i told him of my future plans to get the computer i now have, and he said he would hold the case open for me.  admittedly, this was in december.  when i went back, now that it is offseason and i have the time to get the whole system of computer, a delta 1010 and pro tools working together, i am blocked from support by a paywall.  and it is not like pro tools is working and i just wantto optimize--  i have no sound through pro tools, can't rewire reason properly as a plug in, can't access but 2 of the 8 inouts on the delta 1010, and my sound just playing files
suffers randomly after i use pro tools upon random startups afterwards.  at this point i am seriously regretting getting my computer specifically because my experience with support was so positive at pro tools.  they are charging PER INCIDENT at a rate of $30 for the level i am at now--  i didn't even look up the rates for pro tools 9.0.
    so, does anyone have experience with the support of other DAWs? i am looking around after this incident, because i will be in the market this summer, and would like to know how other companies compare vis a vis support.  pro tools 9.0 comes with a 30 day code for support, but i will be at the peak of my job when i can afford to buy it, so if i am going to have to wait until next year at this time to install it when i have both money and time, i am gong to compare the support of other DAWs in my search for a potential new platform.  so, please-- i would like to hear what platform people use and about their experiences (or lack thereof) with support.  it seems a sea change in policy at pro tools--  like they have decided to take the attitude that it is better to "make money off of repairs" rather than make a good product and support it.  yes, i know how much support costs a company.  i just want to hear other people's experiences.  since this is a
recording question, not a looping question, i labeled it off topic.


time

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Tony