Support |
When will the LP2 be available for shipping. I really would like to buy one. Jamie ------------------------------ On Fri, Jan 11, 2013 1:51 PM PST Rick Walker wrote: >On 1/11/2013 1:11 AM, christoph grab wrote: >> I'm a saxophonist from Switzerland doing some looping from time to >> time. When I heard about the LP-2 I thought this would be holy grail of >> the looper pedals - small, with the right features to be creative while >> looping. In october'11 I ordered it from Bob Amstad. >> When I got it some months later I had to notice that it didn't work as >> advertised at all. The feedback function didn't work with the pedals I >> tried. It even crashed sometimes. In continous trigger mode I got half >> a second of silence in the loop, which makes the function completely >> useless. >> So far, so bad. But the worst thing is: After sending it back to Bob >> (which he proposed) I never got a replacement unit or some money back. >> He even doesn't react on emails anymore. >> I'm posting this not only to warn other people, but also to ask if >> somebody had similar problems and how you could resolve it. >> Best wishes from Switzerland >> Christoph >> >> http://www.christophgrab.com >> http://www.youtube.com/user/beestreet13 >> >I'll jump on that right away for you, Cristoph. >You have every right to be angry about this, but I hope >we can get this fixed for you as quickly as possible. > >I'm so sorry for your experience but we'll make it right for you. >The first batch were defective and it took quite a while to get the >problems >worked out, but Bob finally did and is in the process of sending out units >and replacing defective units. > >I'll call Bob today on your behalf. > >please write me off list if you have any more questions and please send >me your mailing >address. > >My sincerest regrets, > >Rick Walker (I don't actually work, officially, for Looperlative but I >did design the feature set >and am working with Bob on Looperaltive matters just to help out, >unofficially)