Re: Bad experience with Looperlative LP-2

[Rick Walker <looppool@cruzio.com>]

On 1/11/2013 1:11 AM, christoph grab wrote:

I'm a saxophonist from Switzerland doing some looping from time to time. When I heard about the LP-2 I thought this would be holy grail of the looper pedals - small, with the right features to be creative while looping. In october'11 I ordered it from Bob Amstad.

When I got it some months later I had to notice that it didn't work as advertised at all. The feedback function didn't work with the pedals I tried. It even crashed sometimes. In continous trigger mode I got half a second of silence in the loop, which makes the function completely useless.

So far, so bad. But the worst thing is: After sending it back to Bob (which he proposed) I never got a replacement unit or some money back. He even doesn't react on emails anymore.

I'm posting this not only to warn other people, but also to ask if somebody had similar problems and how you could resolve it.

Best wishes from Switzerland

Christoph

http://www.christophgrab.com

http://www.youtube.com/user/beestreet13

I'll jump on that right away for you,  Cristoph.
You have every right to be angry about this, but I hope
we can get this fixed for you as quickly as possible.

I'm so sorry for your experience but we'll make it right for you.
The first batch were defective and it took quite a while to get the problems
worked out, but Bob finally did and is in the process of sending out units
and replacing defective units.

I'll call Bob today on your behalf.

please write me off list if you have any more questions and please send me your mailing
address.

My sincerest regrets,

Rick Walker (I don't actually work, officially, for Looperlative but I did design the feature set
and am working with Bob on Looperaltive matters just to help out, unofficially)