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These are exactly the kinds of user reviews that i find suspect, the first one sounds like someone who has little patience and even less skill with a computer. And who knows how well this person manages their ram, cpu usage, or how optimized for music performance their computer is, i.e. how many none music related programs are they running that is dragging down their machine. and the second review ......any kind of dongle type lap top add on is vulnerable to getting wacked, its the nature of the beast and one reason I haven't gone lap top yet, its such a ridiculously vulnerable platform in that regard. drop a lap top on a concrete floor and there is a strong likelihood its toast. I'm sorry Louie but these kinds of responses reinforce my feeling that a little knowledge is dangerous. And that consumers often have a tendency these days to fly off the handle when they can't get there new toys to work properly. I have worked both in music retail and manufacturing long enough to realize that 95% of these kinds of issues are related to pilot error, not the product. From my own personal experience most of my computer related problems come from my own lack of knowledge of the platform not the platform itself. Another part of the equation has to do with leading edge technology, and compatibility issues with trailing edge computers. If you want to play it safe, wait a few months for the bugs to get ironed out and compatibility issues are resolved . My windows based, mainframe computer at home has no problem with my UAD card, but its a card not a dongle and is internally mounted. As i mentioned before,I know the guys at UA, they are not in the business of making inferior products, they actually give a shit about things like quality control and ease of use. I think the point I was making is that user reviews cannot always be counted on to be subjective or even rational. How else do you account for the common occurrence I see on sites like Harmony central where several glowing reviews are followed by some angry trashing review, where someone disses a product that everyone else is heralding. I saw one once where the guy talked shit about a product and only at the end of the review did he admit he had dropped the product on concrete and broke it. Another thing that happens on these site is rival manufacturers will plant bogus negative reviews , after all there is no over sight on sites like this to prevent them from doing so. I've seen a number of negative reviews on HC written by a guy named anonymous :-) I just don't trust user reviews unless its from people I know and respect or the positive reviews far out number the negative. And to be candid I don't shop on Amazon, unless its absolutely the only choice. I don't believe in them as a company and they tend to be a clearing house for overstock or folding businesses anyway so you are rarely sure if the warranty issues will be covered. BTW any price you see below MAP on Amazon is a vendor who is in violation of the manufacturers MAP policy and there is a good chance you can't get warranty coverage if something malfunctions.. If price is your only consideration, go for it and shop Amazon, but buyer beware...... good luck Bill